Cancellation and prepayment policies vary according to accommodation type.

  • FREE cancellation two days before reservation date
  • NO PREPAYMENT NEEDED – pay at the property

Refundable damage deposit

A damage deposit of AUD150 is required upon arrival. This deposit is fully refundable during check-out as long as there has been no damage to the property.

Children and extra beds

All children are welcome.

All children under 2 years are charged AUD 15 per night for children’s cots/cribs.

All children under 12 years are charged AUD 20 per night for extra beds.

All further older children or adults are charged AUD 20 per night for extra beds.

The maximum number of extra beds in a room is 1.

Any type of extra bed or child’s cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.


Pets are not allowed.

Cards accepted
at this property

eftpos visa master-card american-express union-pay

Carlton Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.